I am a very healthy 55-year-old female. I have never been sick. I’ve landed here the sickest I’ve ever been. My pain was terrible to the point. I cried, which I don’t do. Shirley saved my life. She came in with immediate compassion and care. She pestered the doctor. She stayed on top of my hair, and when I cried, she hugged me, held my hand, and assured me she had me. This lady cares about her patients. I coach softball with 14–18-year-old girls and Miss Shirley became my coach. She is amazing! I know she had other patients but the time she took with me we’ll always mean the world to me. Please recognize her for her care, compassion, and true professionalism. She is and will always be my hero.