During one of the most critical times for our family, Shobana went beyond providing excellent clinical care—she gave us hope, comfort, and strength. My loved one was admitted to the ICU in a very fragile condition, and every moment felt overwhelming. Shobana not only managed every detail of treatment with skill and precision, but she also treated us as if we were her own family.

She took the time to explain procedures in a calm and clear way, always making sure we understood what was happening. She noticed when we were anxious and offered words of reassurance, sometimes even staying longer than her shift to ensure we felt supported.

One night, when our patient’s condition became unstable, Shobana responded quickly and confidently, coordinating the team with professionalism and saving precious time. Afterward, she came back to sit with us, holding our hands, reminding us that we were not alone in this journey.

She is the kind of nurse who changes lives—not only through her knowledge and skills, but through her compassion, dedication, and unwavering support for patients and families.