Skylar has taken care of T since he was first admitted into the NICU. She has always made me feel welcome when I visit, and she goes out of her way to make sure my questions are answered, that I am comfortable, and that I have what I need. Even when T is crying, she shows so much compassion in the way she handles him and responds to him. I’ve watched her soothe him and stroke his head when he’s crying, and you can see how compassionate she is.

Skylar really went out of her way when I had COVID and was unable to visit. She found out what she needed to do to obtain photo consent and sent me pictures of T and photos of herself holding T so that I could see that he was being loved and cared for while I couldn’t visit. Not being able to visit was so difficult, but the photos helped me see that he was receiving great care even if I couldn’t be there. I was able to stay involved with him and his care through those photos.