Sophia Casillas
February 2025
Sophia
Casillas
,
BSN, RN
Cardiology Rehab Stress Lab
AdventHealth Palm Coast
Palm Coast
,
FL
United States
Sophia lightens the atmosphere by playing music and videos that coincide with the weekly theme, such as 80s superhero movies.
I am wrapping up two consecutive sessions of Cardiac Rehab and have firsthand knowledge from a patient's perspective of Sohpia's performance about and beyond the call of duty. Attributes for which I believe she greatly deserves this prestigious award are as follows:
Patient awareness: I quickly developed the second blockage after the placement of the stent in July 2024. Sophia commented on my Appendant fatigue and lack of coloring, guessing that I was experiencing a second blockage early in its progression. She couldn’t have performed her job at XXX, noting that quickly following up on sub-to occurrences.
Patient Advocacy: I was concerned as I began to feel the effects of the second blockage so shortly after the placement of my stent, I kept leaving messages with the cardiologist front office staff to get a consultation about my symptoms. Sophia placed a call to my cardiologist to explain the symptoms, and I was seen immediately. I joked that Sophia gave me the street card I needed to be taken seriously.
Setting the Tone: Cardiac rehab and pulmonology rehab can feel tedious, and each session can seem like an endless repetition of the one before it. Sophia lightens the atmosphere by playing music and videos that coincide with the weekly theme, such as 80s superhero movies. She coordinates with the rest of the staff to dress up on a specific day of the week. It may seem like a small thing, but it effectively addresses the relentless sameness of each session.
Holistic Approach: Sophia is aware and tuned to the psychological aspects of heart surgery. She uses cool downtime to ask patients how they are doing, offering advice about the mental aspects of cardiac recovery. She often challenged me to give myself some grace as I got frustrated with the progress, and in some instances, I have seen her question my patience, sleep patterns, and common-sense measures, such as winding down at night or keeping a notebook to write down thoughts that were keeping the patient up. Summed up: Sophia exhibits a strong, caring nature that emphasizes the patient’s progress. She takes a personal interest that leaves her patients, feeling cared for and encourages that they try to regain their health and former ways of life I can’t think of another person more deserving of this award thank you for your consideration.
Patient awareness: I quickly developed the second blockage after the placement of the stent in July 2024. Sophia commented on my Appendant fatigue and lack of coloring, guessing that I was experiencing a second blockage early in its progression. She couldn’t have performed her job at XXX, noting that quickly following up on sub-to occurrences.
Patient Advocacy: I was concerned as I began to feel the effects of the second blockage so shortly after the placement of my stent, I kept leaving messages with the cardiologist front office staff to get a consultation about my symptoms. Sophia placed a call to my cardiologist to explain the symptoms, and I was seen immediately. I joked that Sophia gave me the street card I needed to be taken seriously.
Setting the Tone: Cardiac rehab and pulmonology rehab can feel tedious, and each session can seem like an endless repetition of the one before it. Sophia lightens the atmosphere by playing music and videos that coincide with the weekly theme, such as 80s superhero movies. She coordinates with the rest of the staff to dress up on a specific day of the week. It may seem like a small thing, but it effectively addresses the relentless sameness of each session.
Holistic Approach: Sophia is aware and tuned to the psychological aspects of heart surgery. She uses cool downtime to ask patients how they are doing, offering advice about the mental aspects of cardiac recovery. She often challenged me to give myself some grace as I got frustrated with the progress, and in some instances, I have seen her question my patience, sleep patterns, and common-sense measures, such as winding down at night or keeping a notebook to write down thoughts that were keeping the patient up. Summed up: Sophia exhibits a strong, caring nature that emphasizes the patient’s progress. She takes a personal interest that leaves her patients, feeling cared for and encourages that they try to regain their health and former ways of life I can’t think of another person more deserving of this award thank you for your consideration.