Our mother spent nine days in the ICU. During her treatment, many doctors and nurses entered and exited the room on an hourly and daily basis. Much like healthcare professionals entering the room, my mother's husband, sons, niece, and daughters-in-law were entering and exiting the room at various hours. Stacy went above and beyond in her care for our mother. When she entered the room and saw a new face, she introduced herself, explained what she was doing, and was more than willing to answer any questions the family members may have had. Our mother went through ups and downs while in the care of Genesis staff, but Stacy never got caught standing around. If mom needed ice, Stacy went and filled ice bags. She removed the old ones; the bags that may have leaked; and asked mom where she would like the new ones placed. She was gentle with mom while she was in a weak physical state. If mom's bipap mask was leaking, Stacy came in and helped adjust it. Stacy did not push, pull, yank, etc. to get to the mask, but made sure she was not putting mom in discomfort while helping. Mom may have been another body filling a bed, but Stacy treated her as if she had known her for years. Stacy stopped to have conversations with the family members. As a family who ended up dealing with a tremendous loss, Stacy was a ray of sunshine in a very dark nine-day period for our family. Stacy made sure she stopped in to see mom before she left the ICU and told mom I am off for the weekend and I hope to see you when I return. Stacy then went to tell mom she was going to spend the weekend with her daughter. A relationship was established more so than nurse-patient. In a profession that relies on establishing relationships, Stacy and mom formed a relationship that left an impression on our family. We were impressed with her professionalism, but more importantly, we were more impressed with her bedside manner.