Stephen is a friendly, competent and compassionate nurse. He is meticulous with sterile procedures: he always washed his hands, wore sterile gloves and sterilized. He wore the sash to signify he was administering drugs; he completed each task in an orderly manner and remained focused on the task at hand. He always explained what medicines he was administering and what procedures he was conducting. When a new antibiotic was administered, he carefully watched for an adverse reaction. He checked in often to check for level of pain and comfort or anything that my family member needed. We always felt informed about the nursing care. When my family member had trouble urinating, Stephen suggested solutions and monitored the situation carefully. His professional demeanor did not diminish his compassionate and friendly communication. He seemed to have good rapport with his co-workers.