My son had an accident at the baby sitter's while my husband and I were working. He came to the ED for staples in his head. Sue was very Very VERY accommodating to my out of control, over tired and frustrated 2 year old. She got him Popsicle after Popsicle even after my son dropped them and was being cranky. She even wiped my white shirt for me after the Popsicle got on me. It was a quick trip and she was just so nice and wonderful. It's refreshing to see a happy, smiling, polite person in a minor but stressful time. Thank you, Sue!