Susan Barrows
May 2025
Susan
Barrows
,
RN
1
Mount Carmel Rehabilitation Hospital an Affiliate of Encompass
Westerville
,
OH
United States
They were always a step ahead, ensuring I was comfortable and well cared for.
I want to express my heartfelt appreciation for the exceptional care provided by Susan and Sydney. From the start, they both went above and beyond to ensure my well-being. They were always prompt, responding quickly to any need, and never hesitated to take care of even the most uncomfortable or sensitive situations, whether administering medicine or handling necessary sanitation tasks. What truly stood out was their proactive approach. They didn't wait for requests or things to be pointed out. They were always a step ahead, ensuring I was comfortable and well cared for. They both made sure to follow up with the doctor about any medication concerns, ensuring that I received the right treatment at all times. It's rare to see nurses who show such dedication, compassion, and professionalism. Susan and Sydney didn't just do their job; they truly went the extra mile in every way, and I'm incredibly grateful for their care. Their kindness and hard work made all the difference, and I will always remember how they made me feel safe and cared for. Thank you both for your exceptional service!