Sue is an amazing nurse who goes above and beyond for her patients. We recently had a patient on our unit for a month who was waiting for placement. He had a history of a TBI and was generally cooperative, but when he wasn't, it often required security to be present to calm him down. Sue had a good rapport with this patient and even when he was not hers, she would walk with him in the hallway, sit with him, talk to him, and bring him snacks despite the fact she had her own patient assignment.

Oftentimes, this prevented us from having to call security to come up. Sue is also very good at talking with patients and their families about difficult decisions and topics. She is always calm and takes time to listen and answer questions to the best of her ability. A few years ago, we had a patient who was not doing well, and his wife kept changing his code status from full code to DNR, which would change the goals of care and treatment plan almost daily. She was often difficult to have a conversation with. I remember sitting at the nurse's station and listening to Sue talk to her on the phone about what she really wanted for her husband and what he would have wanted. I don't remember specifics about the conversation, but I do remember thinking that Sue stayed calm in what was probably a very heated discussion on the other end of the phone, and she was professional and advocated for her patient. These are just two examples of times Sue has gone above and beyond for her patients.