Susan Frishkorn, RN, BSN

The first Riverside Walter Reed DAISY Award recipient is Susan Frishkorn, RN in the Emergency Department. The nomination is in relation to the extraordinary care given to a family vacationing in the Williamsburg area. They were enjoying the day in Williamsburg when their 9 year old son suddenly began to have some difficulty breathing that quickly progressed to a full blown asthma attack. The mother, being unaware of the area, plugs the nearest hospital into her GPS and begins to drive. She continues to drive and drive and his breathing became more audible and more labored. She was concerned with the distance but couldn't afford to stop so she continued to drive. The GPS led her to RWRH from Williamsburg. Upon arrival to the ED she was met with numerous nurses that welcomed her and comforted her while other nurses treated her son immediately. It was determined that her son needed to be transferred to a Pediatric hospital and arranged transport to MCV. The care didn't stop there...Susan Frishkorn ensured that all siblings and mom had a warm meal before they left. She also went above and beyond her excellent care and, with mom's permission, called the hotel and worked with the hotel management to extend her stay and received a credit for their stay.