Suzanne Dean
May 2026
Suzanne
Dean
,
RN
Emergency Department
Mass General Brigham Cooley Dickinson Hospital
Northampton
,
MA
United States
She is exceptional as a human and extraordinary as a nurse.

Suzanne was nominated 8 times by her peers. The nominations read:

"Relentless charge nurse!! Dedicated day charge in the ED. Always focuses on her patience, and rather than the nurses and providers, in difficult times."

"Consistent great attitude and work ethic, taking care of Cooley patients. Best charge nurse to work alongside. Always ready for the busiest day! Great leadership. Keeps everyone updated on care. Excellent charge nurse!"

"She is an exceptional human and nurse. She is everyone's mom here in the ED. She takes care of us and checks in when the department is stressed. She has been a nurse at Cooley's well before I started, but she has always been approachable, kind, and hard-working. She encourages new nurses, supports and listens to seasoned nurses, and never judges anyone. She makes me a better mom and nurse. We love Sue!"

"Suzanne “Sue” Dean is a woman of incredibly strong character. She leads and has led the ED as a charge nurse for many years and does so fearlessly. In high-pressure situations, she keeps calm and in control, and her nursing knowledge and general wisdom serve our patient population well. She has helped me tremendously in my transition as a new grad in the ED, and I am so grateful to have someone so kind and willing to lead and teach. She is exceptional as a human and extraordinary as a nurse."

"Sue is always a pleasure to work with; she is always there to make people laugh and help people out! She has dedicated so much of her life to helping others and is so deserving of recognition."