Tammy was taking care of a particular patient who needed assistance with all activities of daily living. This patient had two daughters who were helping care for their mother. They would help with whatever needed to be done, including toileting, feeding, turning and assisting the staff, if needed. Tammy went into the room and found the daughters counting change to see if they had enough money to get themselves a soft drink. Tammy bought soft drinks for those family members and made sure they had something to eat.
She came out to the desk and told me about the family trying to find enough money to buy a soft drink, how she felt bad for them and what she had done. She wasn't bragging or trying to get attention for herself; this is just the way she is.
She has built up a tough exterior, like most seasoned nurses, to protect herself, but deep down, she has a heart of gold. She truly cares about her patients and would do anything for them. She is very giving, compassionate and humble. She hates to see anyone hurt or suffer in any way. I have had the privilege of watching Tammy grow from a novice to expert RN. There aren't many nurses that I can say I feel they have a true calling to the profession, but I can say that Tammy is one of them. She gives unconditionally to her patients without any thought of recognition. She does what she does because she is a caring person and enjoys giving to others. I am very proud to call her my colleague and friend.