As I entered this unit scared and nervous I met Taylor. She was to be my nurse for the next 12 hours. I knew as soon as I met her I was in good hands. (I know how to read people after being in public service for 46 years) Taylor was professional, firm, kind, compassionate, serious, loud, funny, and caring. It’s hard to put it all in words when I had my crisis on my first night. I focused on her face and eyes and I knew immediately that she truly cared and I was in good hands. Taylor has all the qualities of a great nurse and a loving person. She works well with all her co-workers. Every nurse that I had during my long stay talked about Taylor and how much they enjoyed working with her. Keep up the good work, you deserve all of the rewards that come from nursing and being a great person.