Teela is always willing to help. We had a no-call and no one to cover the shift right then. Because she knew we were in a bind, she offered to help until we got someone to come down. This is not the first time Teela has helped. If a patient needs to be stuck, or a unit needs something, she is more than willing to help with a smile. I have never heard her say “no” when asked to do something. She is always willing to go above and beyond.