Teresa was my husband's nurse in the Coronary ICU when he came out of open-heart surgery. It was my unspoken prayer that he would have an experienced RN who would be able to detect problems and meet his needs. Teresa was that nurse! She was efficient, proactive and her quiet confidence was a comfort to me. Unbeknownst to her, I am a (now retired) PACU nurse and our son who was with us is an MD. I immediately sensed her competence and had no problem leaving him in her care.
In talking to Teresa, I learned she had 30 years' experience with heart patients. I could not have asked for more! Her years of experience meant everything to me. I am sure Teresa didn't feel she was doing anything special that she doesn't do for every patient. We want her to know how much we appreciated her expertise in caring for my husband. Her skills, professionalism, and knowledge equaled exceptional nursing and made all the difference for us.
Thank you, Teresa!