Terri Duke
September 2023
Terri
Duke
,
RN, CCRN
ICU
Carilion Franklin Memorial Hospital
Rocky Mount
,
VA
United States

 

 

 

"Terri was wonderful, very compassionate, and caring she explained all the procedures to me and reassured me."
I was admitted to CFMH on Monday may 8th. Of course, I was very ill and felt awful. My nurse was wonderful, very compassionate and caring she explained all procedures to me and reassured me, she took the time to answer questions. And help ease my fears She was also very helpful to my family. She answered questions Provided information and kept them informed of any changes. She attended to all needs she was very compassionate and caring she always took time to answer questions and made sure I had things I needed. She helped with my meds and assisted with my bathing She kept my medical information confidential and always spoke with the calm reassuring voice. She stayed positive and gave me encouragement. Even though the department was short staffed she always attended to my needs she did not seem hurried and wanted to make sure I was well informed and took care of my concerns seriously. This nurse certainly went above and beyond to provide the best care. She was kind compassionate and intent on providing the best care. I strongly feel she deserves the Daisy award. I would recommend her to anyone with high regard. She is certainly a very knowledgeable and caring nurse. She puts her patients 1st and foremost. Thank you for your exceptional care