Theresa was warm and encourageable. She answered each of my calls in a timely manner. She performs her duties in an exemplary fashion. She is second to none! She is on top of her game and is class A professional. She cares about her patients and studies each case file so she can stay on the same page with each one separately. This nurse stands behind the proud name of Phoenix VA Hospital. She helped me get back on my feet. I am so thankful. I only hope that you are thankful as well.