October 2019
Theresa
Rhylander
,
BSN, RN, CPN
PICU
Children's Hospital and Medical Center - Omaha
Omaha
,
NE
United States
The bedside manner she displayed was incredible and hard to find these days in our fast pace medical field. Her knowledge of what she was doing and how she explained things in terms our family could understand, put us at ease. She always kept a smile on her face and a comforting hand on her patient. If she didn't know the answer she went looking for it. She never hesitated or seemed irritated no matter how big our demand/want was. She always listened patiently and advocated for her patients without hesitation. We would have kept her 24/7 if we could have. She made this hard time in our lives a little easier and we are so grateful for that.