Theresa was nominated by a patient’s family who raved about her professionalism, kindness, compassion, and attention to detail. Sitting at their bedside explaining tests, procedures, and their plan of care. Stating, “Theresa was excellent, she spoke to us in a way that made us more at ease with what was to follow, addressing my son's pain and ensuring that he was as comfortable as possible. She made a huge difference in my son's care and our visit to the emergency room.”