Thomas provided outstanding care to a patient who was in an extremely difficult situation. This patient's surgery had been canceled due to medical complications and was being rescheduled for several weeks later. However, she had been evicted from her home the day before. Her original plan was to have her surgery and then go to rehab for a few weeks, at which point she would figure out her new living situation. But when her surgery was canceled, she suddenly had nowhere to go.
She was incredibly distressed and embarrassed, but Tom went above and beyond to help calm her down. He spoke compassionately to her, treated her with respect, and reached out to several different care disciplines to facilitate her safe discharge from the hospital. He patiently answered all her questions and made her feel valued during a very difficult and emotional time.
This is just one example of the exceptional care Tom provides to his patients. He is a true asset to this hospital and an honor to work alongside.