Tiffany
Creighton
October 2012
Tiffany
Creighton
,
RN, BSN, MBA-HC
Ambulatory Surgery
UnityPoint Health - Trinity Quad Cities
Rock Island
,
IL
United States
One month ago, I was given the scariest diagnosis I could ever imagine- stage III breast cancer. Once I learned this, my life turned into a whirlwind of tests, appointments and ultimately surgery. I tend to be anxious on a good day, so you can imagine how scared I was when I arrived for surgery on the day I was scheduled to have a mastectomy.
Tiffany was the little nurse that brought me back and admitted me. She was very caring, empathetic and made me feel so comfortable the minute I met her. She is also very professional and did such a great job of explaining to me and my family what would happen throughout the day. I was so nervous but she made me feel so relaxed and because of her positive attitude and skill I knew I would be OK.
When my surgery was over I was sent to the inpatient floor to recover. Tiffany made a point to come over at the end of her shift to check on me. I was quite uncomfortable so she got me a special pillow and a fresh ice bag and then just stayed and talked to me. She went out of her way to do everything she could to accommodate me. I was in the hospital for 2 days and she checked on me everyday even when she was not working in that department. Several weeks after I had my mastectomy, I had to go back for a port. I was disappointed to hear that Tiffany was not at work yet when I arrived as I was hoping she would be able to admit me. I was once again a nervous wreck. After my surgery was over, I was taken directly to a room to wake up and I woke up to her smiling face and soft voice. I was immediately relieved- it was so comforting to see someone I recognized as I was so scared.
She was my little angel as I had so many questions about my port and how it works and feels when they would have to use it. She was so knowledgeable and even went and got a model port to show me what it looks like and described how they use it and what it would feel like when they used it. When I was having pain, she made many phone calls to get me something that worked, she is a true patient advocate. I believe she has a wonderful bedside manner and can make anybody feel comfortable. You can tell that she really loves her job and is dedicated. I know I was not the only patient she had but I really felt like I was- she never made me feel rushed and answered every question I had (which were lots !). Several days after I got home after my port, I was having a rough day- scared and overwhelmed with what I will have to face over the next 6 months. My husband brought me the mail, and in it was a card Tiffany had sent. Again, I think she was my angel because reading her words of encouragement made me feel better and raised my spirits. Because of nurses like her, a very scary part of my life has not been so scary. Thank you Tiffany!
Tiffany was the little nurse that brought me back and admitted me. She was very caring, empathetic and made me feel so comfortable the minute I met her. She is also very professional and did such a great job of explaining to me and my family what would happen throughout the day. I was so nervous but she made me feel so relaxed and because of her positive attitude and skill I knew I would be OK.
When my surgery was over I was sent to the inpatient floor to recover. Tiffany made a point to come over at the end of her shift to check on me. I was quite uncomfortable so she got me a special pillow and a fresh ice bag and then just stayed and talked to me. She went out of her way to do everything she could to accommodate me. I was in the hospital for 2 days and she checked on me everyday even when she was not working in that department. Several weeks after I had my mastectomy, I had to go back for a port. I was disappointed to hear that Tiffany was not at work yet when I arrived as I was hoping she would be able to admit me. I was once again a nervous wreck. After my surgery was over, I was taken directly to a room to wake up and I woke up to her smiling face and soft voice. I was immediately relieved- it was so comforting to see someone I recognized as I was so scared.
She was my little angel as I had so many questions about my port and how it works and feels when they would have to use it. She was so knowledgeable and even went and got a model port to show me what it looks like and described how they use it and what it would feel like when they used it. When I was having pain, she made many phone calls to get me something that worked, she is a true patient advocate. I believe she has a wonderful bedside manner and can make anybody feel comfortable. You can tell that she really loves her job and is dedicated. I know I was not the only patient she had but I really felt like I was- she never made me feel rushed and answered every question I had (which were lots !). Several days after I got home after my port, I was having a rough day- scared and overwhelmed with what I will have to face over the next 6 months. My husband brought me the mail, and in it was a card Tiffany had sent. Again, I think she was my angel because reading her words of encouragement made me feel better and raised my spirits. Because of nurses like her, a very scary part of my life has not been so scary. Thank you Tiffany!