February 2024
Tina
Sarno
,
RN
Call Center
Department of Veteran Affairs Providence Healthcare System
Providence
,
RI
United States
If it wasn't for Tina's quick response, professionalism, dedication, and knowledge I shudder to think of what could have happened.
They say that there are angels among us, and I found mine. My husband was seen at the Providence VA ER on Monday. We were there from 10:30 to 6:00 and could not find anything wrong with him. He was complaining of a severe headache and other symptoms. We were back there the following day, Tuesday, and nothing could be found. Wednesday morning my husband was extremely sick, and I called asking if I should take him back to the ER. Tina was my angel. She was so calm and extremely helpful. I explained everything to her, and she stated to call rescue. She even offered to call for me. At the ER Kent Hospital, I was told that my husband was extremely sick and got there just in time. He was diagnosed with meningitis.
If it wasn't for Tina's quick response, professionalism, dedication, and knowledge I shudder to think of what could have happened. Thank you so much Tina, May God Bless, YOU are an angel!
If it wasn't for Tina's quick response, professionalism, dedication, and knowledge I shudder to think of what could have happened. Thank you so much Tina, May God Bless, YOU are an angel!