Tong Higgins
August 2021
Tong
Higgins
,
RN
Main Pavilion
Community Hospital of the Monterey Peninsula
Monterey
,
CA
United States
I could tell that my brother’s spirit was lifted when she entered his room.
Ms. Tong helped me during my stay at the main pavilion. Besides being patient, she is caring and compassionate in all that she does. She made me comfortable. I am very thankful for Ms. Tong because she shows kindness, patience, compassion, and chose to travel on the road that has heart! She even took her break-time to see me off when I was transferred to another wing of the hospital and to wish me well. I thank her and all the wonderful nurses and nurse assistants who care for patient with soft hands and warm hearts.
***
Ms. Tong was able to give gentle, competent, compassionate care to my brother. I could tell that Ms. Tong was a special nurse who went above and beyond the normal expectation of care providers. In dealing with my brother, she was always patient, cheerful, professional, and yet kind and warm. I could tell that my brother’s spirit was lifted when she entered his room. Ms. Tong always returned my call when I asked for updates. Due to my brother’s medical conditions, he required constant attention, and Ms. Tong always came in with a smile.
***
Ms. Tong was able to give gentle, competent, compassionate care to my brother. I could tell that Ms. Tong was a special nurse who went above and beyond the normal expectation of care providers. In dealing with my brother, she was always patient, cheerful, professional, and yet kind and warm. I could tell that my brother’s spirit was lifted when she entered his room. Ms. Tong always returned my call when I asked for updates. Due to my brother’s medical conditions, he required constant attention, and Ms. Tong always came in with a smile.