January 2025 Honoree

Tracey Wentz, LPN

  • Clinical Decision Unit
  • UPMC Mercy
  • Pittsburgh
    ,
    PA
    ,
    United States
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I came into the UPMC Mercy Emergency Room and was admitted to the CDU unit. All staff members did a very good job in caring for me and other patients in the CDU. One of my nurses, Tracey, took the time to really listen to me as I vented. Tracey showed me so much caring and compassion. Going above and beyond for me by talking and understanding what I was feeling. She made me feel like a human during a very stressful time. The emergency room was in organized chaos that day, but Tracey was able to make me feel like I was her only patient. She never made me feel rushed or like I was a bother. Tracey is a true gem!

Thank you, Tracey, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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