From the moment I arrived on this floor, the care immediately started... Trent said, "I'll be with you brother." He talked with me and stayed with me. He made things better for me, I came out of a dark place. I have never had anyone explain things the way he did; medication, pain level, and how the heart functions. The way he engaged with me and the demonstration of how the heart works were unreal. He explained everything in terms that I was able to understand. I appreciated the attention and care; very emotional for me. This guy is a STAR! He had an impact on my family too; my wife felt I was in good hands and was able to go home.