January 2019
Tricia
Crowley
,
BSN, RN
Emergency Department
Boston Children's Hospital
Boston
,
MA
United States

 

 

 

She radiated a sense of calm confidence and quickly helped him understand what was happening.
Last week, my son was seen in the Emergency Department for a seizure. He is deaf, blind, cognitively impaired, and was very scared. Tricia was his nurse and she was wonderful. She radiated a sense of calm confidence and quickly helped him understand what was happening. She also helped us, the parents, navigate the ED during a very busy, crowded time and figured out how to get neurology evaluations, prescriptions, etc. Her kindness and "can do" attitude transformed what was a frightening night into a strong reminder of why Boston Children's Hospital is the best hospital in the world and its nurses are superb. Tricia is wonderful.