I received a mother’s worst phone call, that my brother, son, and nephew were in a terrible accident driving home from a hunting trip. All I was told was that they were somewhere outside of Dubuque, Iowa, and that all three were in critical condition. I began to pray and started driving towards Dubuque, calling all hospitals in the area searching for news of the three trauma patients. I arrived at Mercy One in Dubuque just in time to find my son being prepared to be transported to the University of Iowa Medical Center. He had just regained consciousness and had severe and complex fracture to his hip and pelvis. I was able to stop my son’s transport just in time and begged to be re-routed to the UW Madison. They called and he was accepted to the UW Emergency Department (ED) within minutes. Thus, begun one of the most traumatic nights of my life where one RN, Trista, impacted me in the most positive and meaningful ways. Upon arrival to the ED, we were met with a full trauma response team. While the entire team was focused on my son, Trista kept coming to me to ensure I was ok. “Are you ok? Can I get you a glass of water. Here, please sit down.” Once my son’s initial stabilization was complete, Trista continued to focus not only on my son but on me as well, ensuring I was included in the plan of my care every single step of the way. Throughout that long night in the ED, my son was delirious, combative, confused, angry, vomiting, screaming. It was horrific. Trista remained at his side, focusing not only on my son, but also me as mom. She did not need to do this or go to the lengths that she did to include me and comfort me. We became a team of sorts, both of us trying to keep my son calm, get him to be still enough for multiple trips to different scans all while being vomited on and screamed at. When I was afraid that my son would not tolerate being put into traction as he wasn’t able to even tolerate the tele-leads, pulse ox, or a neck brace, she called the ortho team back and ensured they sat with me and talked me through all the pros and cons. While this was one of the worst experiences of my life, Trista touched me in so many ways and I will never forget the care that she provided. Trista did not know this at the time, but I am a fellow UW Health RN. I want Trista to be recognized for embodying a profound example of what exceptional nursing care looks like as well as patient and family-centered care within UW Health. My son is 21 years old, and she did not need to go to lengths she did to include me as a mother. I will forever be grateful to Trista and the impact that she made on my life, both personally and professionally.