My husband was in critical condition and was expected to pass anytime. Tyler has been sensitive with what words to use to convey negative news about my husband’s condition. He was tactful, balancing truth and hope. This was very important to us. He listened to us with empathy. He went the extra mile by making us feel important. Tyler paid attention to details, making sure my husband was comfortable every now and then. He is a role model. He really makes a big difference in my husband’s confinement. He is very good at inserting IVs! May God Bless him! Thank you!