Every situation and moment with Verona was infused with DAISY values. My healing environment was ideal under her care because she ensured a peaceful and comforting environment only intended when absolutely necessary. She showed extremely dedicated care and compassion when listening to all my questions, comments, and concerns. Upon my discharge, she took time out of her own schedule to wish me well and make sure I was safely on my way. Verona provides the highest level of care and customer delight of any Nurse I’ve ever met.