Victoria was caring for a patient who had a stroke, but he was refusing diagnostics and treatment, because he could not pay. The patient was in his mid-50's and still working. Victoria talked with the financial aid staff here at the hospital and got the patient to relax and not worry about payment. The patient starting crying, because Victoria went above and beyond her normal call of duty. At a later time after discharge, this patient brought Victoria flowers and farm fresh eggs to express his appreciation. Victoria has a heart of gold for her patients and she is an excellent patient advocate.

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Victoria Blunck took the time to show me, while I was rounding, her documentation on a stroke patient; she took pride in doing this. The fact that this was a point of pride shows you her commitment to excellence. Victoria cares about providing her patients education throughout their stay, so they can have a safe effective discharge. Also she has effective documentation for core measures.