March 2026 Honoree
Victoria Lauber, RN
I see quite a few specialties at OSF, with a lot of good clinical staff. However, Nurse Tori goes above and beyond to make sure that I am comfortable and heard both during appointments and in follow-up phone calls and messages.
She is extremely supportive when dealing with sensitive issues that may be hard to disclose for a patient. She has offered me kind and supportive words, genuine concern, and always requests informed consent for any procedures.
I was recently seen in the office due to a flare of moderate to severe pain; Tori offered me an ice pack for comfort as soon as I entered the room — it was such a kind and compassionate small gesture that really made a difference.
She is extremely supportive when dealing with sensitive issues that may be hard to disclose for a patient. She has offered me kind and supportive words, genuine concern, and always requests informed consent for any procedures.
I was recently seen in the office due to a flare of moderate to severe pain; Tori offered me an ice pack for comfort as soon as I entered the room — it was such a kind and compassionate small gesture that really made a difference.
Thank you, Victoria, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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