Warren was called in to cover the nurse originally assigned to my father. He brought himself up to speed quickly, as I asked questions about my father's care.
He called me at home to give me an update after rounds because I wanted to see a nutritionist and physical therapist. Warren explained the instructions about the peg tube feeding I would be responsible for at home.
Warren was caring and attentive. He was interested in my concerns and stood out as a true professional. Even as he would pass me in the unit, he would ask if I needed anything.
This man is a star that shines in your organization.