Nurse Wendy took great care of our grandma a couple of weeks back. She was very afraid and nervous about her stay. She was also frustrated with the care because everyone was so busy and she felt ignored. We understand the short staffing. But my grandma said Windy always walked into the room with a happy attitude and always made her laugh. She mainly was Navajo speaking and couldn’t hear well. Wendy introduced herself in Navajo and explained her condition thoroughly in Navajo which my grandma understood. Wendy took the time to call us and update us because we couldn’t come to visit because our household had Covid.

A couple of days later she was discharged. We were happy to know Wendy was the nurse. She called my grandma's husband and told him what happened in Navajo and told him about her medication changes as well. She also called the pharmacy to get a price estimate on medications for us. She then offered us to call her if we had questions after my grandma was discharged. She went above and beyond. We don’t have many nurses who speak Navajo or take the time to do these things but Wendy did, my grandma didn’t want to leave the hospital. She called Wendy "asdzaa bilhozho" or "asdzaa Niyool". My grandma passed away a couple of days ago. We want the hospital to know how much our grandma loved Wendy.

A significant memory that we hold dearly is when our grandmother said Wendy held her hand and sang to her in Navajo which calmed her down before her shift ended. She would always ask if we can call the hospital so she can talk to the “Lady Wind” a special Navajo name for your nurse Wendy. We are grateful for these precious memories. It made us think highly of the facility to know you have special employees like Wendy who take the time to make a difference in someone’s life. This is our way of saying thank you since we are unable to gift her at this time.