Today I came into the Emergency Room with excruciating pain. While waiting in line, I was pacing and moaning and needed assistance right away. While sitting at the registration desk, I informed the rep I was going to throw up. She took the pack of bags and was trying to unlock the zip instead of not ripping it open due to me almost throwing up. I even cried. I am a strong woman and try to always keep my composure but could not anymore. When I finally got a room and met my RN, well, I knew God had sent me an angel. Will Cromwell immediately took over and addressed me as a person, he cared for me and engaged my husband as well. He continued to care for me from beginning to end. He made the difference.
I want to say Will, I commend you for being professional and for being the special person you are. Don't ever change and continue to use your heart to treat your patients. I thank you from the bottom of my heart. May you always strive in all your endeavors and always remember you made a big difference in my heart.