The Cath Lab is often a place of hurry and lots of worry. Whether it is emergent cases, or scheduled cases, many of its patients are worried and concerned about how their procedure is going to go. From the first hello to the last goodbye, Wolfgang is a model of calm and information for his patients. He has a way about him that makes his patients and their families feel at ease. It is obvious that Wolfgang cares for his patients and wants them to feel empowered with information about their procedures. He explains all the steps of the procedure, from what to expect when they enter the room to what to expect when they are finished. He wraps them in warm blankets so they aren't cold during the procedure and does his best to answer all questions during his time with them. His calming presence has a definite impact on the room and on his patients. In an environment where the nurses are often forgotten, he makes a lasting impression.