It doesn't feel great to be sick, but it makes a huge difference when your nurse comes in with a smile and tries her best to make you feel good.
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Yolandi was always sure to tell me what meds she was giving me. She always made me feel like my presence was of her utmost concern.
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She went above and beyond to ensure my grandmother's comfort and arranged for me to be by her side throughout this very stressful ordeal. She has a heart for this job.