Zach is an amazing asset to Passavant. My husband was starting to panic over the idea of being put under for a scope. Zach came in and sat down with and talked him into it. He calmed him immensely. He answered any and all questions. He was extremely caring and did whatever he could to keep my husband comfortable. He is by far one of the most exceptional nurses I have ever dealt with. He made our stay here, less painful than it had to be I can’t say enough good things about him. He truly is an asset!