It is a true gift to work with Laine Custer. She is resourceful, has a positive attitude, and is quite often doing more than required for her fellow staff, clients, and students. She has been very willing to help me adjust to my new role in Public Health and is very supportive.
One of the best things that I have received is a handwritten note of encouragement and support that was delivered to my home after a challenging week at work.
Laine listens with her heart and often I hear her say "we have to do what is best for our clients." I have personally witnessed her compassionate care and genuine kindness with her clients, always portraying "I have the time," even if it means extending the length of her visit, but she is still on time, if not a little early, for her next visit. She takes the time to educate the clients based on their needs and level of understanding.
Even though she may think that she is the "grandma" teaching the kids at the high school, they are lucky to have her caring, compassionate, genuine interest in their success and years of nursing experience to learn from.
So, even if Laine says "oh, fiddle!" it is readily followed by "we need to do what is best for our clients."