Brittany Farmer
May 2019
Brittany
Farmer
,
MSN, RN, ACCNS-AG, CCRN
Nursing Administration
Good Samaritan Hospital - Vincennes
Vincennes
,
IN
United States
My husband was admitted to good Samaritan Hospital when a blood test revealed that his hemoglobin level had dropped critically low. He was assigned to the ICU because he had recently had open-heart surgery. Initially, it was discussed that the doctor would need to perform an endoscopy to find the source of blood loss but we thought that would be done the following day.
I needed to leave the hospital around 1:45 pm to attend my cousin's graveside funeral service that would be held at the nearby cemetery. While I was gone I got a message that they were taking my husband to the endoscopy procedure right away. I rushed back but feared I would be too late to see him beforehand. I called Brittany Farmer on her personal cell phone and asked if she knew where he was at the time. She did not but assured me she would find out and call me right back. She called and reported that he was in the Endoscopy Department and I should go directly to the 4th floor of the Health Pavilion. When I arrived to the waiting room there was no one there. No families waiting and no staff that I could find. It was late in the day and I assumed they performed most of their procedures at earlier times. I didn't know where to go or what to do.
As I stood there feeling lost and fearful, Brittany came into the room. She had come to make sure I had found the right place. I was so relieved to see a familiar face. She was able to find the staff and although they were about to begin the procedure, they allowed me to go back and see him. All the staff was very kind and understanding. One of the nurses showed me where I could wait while the procedure was performed. Brittany sat down beside me! What a comfort she was to me. She didn't want me to have to wait alone so she took time out of her busy day to sit and visit with me. Her care and concern were above and beyond what I expected from her that day. Thank you, Brittany, for being there for me. I'm not sure what I would have done without you.
Thank you, Good Samaritan Hospital, for allowing your staff to treat the families as well as the patients. We were surrounded by amazing people from the beginning of our stay to the end.
I needed to leave the hospital around 1:45 pm to attend my cousin's graveside funeral service that would be held at the nearby cemetery. While I was gone I got a message that they were taking my husband to the endoscopy procedure right away. I rushed back but feared I would be too late to see him beforehand. I called Brittany Farmer on her personal cell phone and asked if she knew where he was at the time. She did not but assured me she would find out and call me right back. She called and reported that he was in the Endoscopy Department and I should go directly to the 4th floor of the Health Pavilion. When I arrived to the waiting room there was no one there. No families waiting and no staff that I could find. It was late in the day and I assumed they performed most of their procedures at earlier times. I didn't know where to go or what to do.
As I stood there feeling lost and fearful, Brittany came into the room. She had come to make sure I had found the right place. I was so relieved to see a familiar face. She was able to find the staff and although they were about to begin the procedure, they allowed me to go back and see him. All the staff was very kind and understanding. One of the nurses showed me where I could wait while the procedure was performed. Brittany sat down beside me! What a comfort she was to me. She didn't want me to have to wait alone so she took time out of her busy day to sit and visit with me. Her care and concern were above and beyond what I expected from her that day. Thank you, Brittany, for being there for me. I'm not sure what I would have done without you.
Thank you, Good Samaritan Hospital, for allowing your staff to treat the families as well as the patients. We were surrounded by amazing people from the beginning of our stay to the end.