Hallie Richards
October 2019
Hallie
Richards
,
RN
Childbirth Center
Parkwest Medical Center
Knoxville
,
TN
United States

 

 

 

My story includes two nurses as my husband and I navigated the worst situation in our lives. I was brought in on Monday night for dilation. I was getting ready to deliver our baby boy who no longer had a heartbeat.
Hallie was thankfully my night shift nurse who was an angel and the sweetest person I met. She didn't try to come up with words to make my situation better, instead, she prayed with me and listened. She checked on me regularly, more so than I would have imagined. After all, there were babies who needed her care on the floor. The way she spoke about my son was also the opposite of how I imagined. She reassured me he was a life worth celebrating and that he was special. He had his place in the nursery the second night. She brought him to me whenever I needed him. I am humbled and blown away by her spirit.
I've honestly never experienced that type of customer service in a hospital before. I am not sure how either one of these ladies made it through our journey so gracefully. It is probably because of their faith and the pure evidence that they love their jobs and connecting with people to help get them through life.