Darlene has been a key and valued member of the St. Joseph's Hospital family for 23 years. She is the glue that keeps the dayshift routine running smoothly. She exemplifies what advocacy is all about, encouraging patients and tirelessly supporting her colleagues. Darlene fosters a palpable sense of loyalty among her team mates. They know that whatever comes through the doors, Darlene will be there shoulder to shoulder with them to help manage any crisis to the best resolution possible. The physicians rely on her to keep them updated on critical patient condition changes throughout the day. Her positive attitude reflects a deep compassion for her patients and staff. Darlene's goal is always tangibly evident: strive to exceed the expectations of patient care within and beyond the doors of our unit. She is proactive in making sure the patient has home care set up so that the transition from hospital to home will be smooth and worry free. She is a tireless advocate for patient and family centered care, ensuring families are updated on schedules and goals of care. The mission of St. Joseph's Hospital has always been referred to as The Mercy Philosophy. Darlene amplifies our Mission with her own: to be that voice for those that can't speak for themselves so that they receive the best possible care her unit can provide.