Four years ago my daughter had a liver transplant when she was six months old. Kimmy came to get us in Recovery to take us to 7B. When we returned recently, Kimmy completely remembered us. She remembered where we were from. She remembered everything we had gone through during the 8 months of misery. She cried when she saw how well my daughter has progressed. Kimmy treated us like family, and I needed that! I could go on for days about how great she is. She is an amazing asset. Love her dearly!