When my mother was admitted to the ICU, things began to escalate quickly to where she was intubated at 4 am. We were fortunate to have Tim as our night nurse for three nights in a row. Over that time, he repeatedly demonstrated knowledge, preparedness, attention to detail, quick response and empathy.
I truly felt that my mom was a priority and he was well-equipped to care for her. That is his job. He does it well. Beyond treating his patients with kindness, he made sure that as a family member, I knew what was happening. Anything he did, he filled me in and asked if I had any questions. When I did, he answered them simply and completely.
When I thanked him in person, he humbly said, "I just treat you how I would want my family and me to be treated." Tim is a true DAISY Nurse.