I drove around for over an hour looking for the UMC Heart Hospital and could not see it. I am from out of town and started feeling panicky because I thought I would miss my appointment. I stopped a young man (Kris) who was walking to his car and asked him if he knew where it was. He gave me very detailed instructions, but I guess he saw me pull into the wrong parking lot so after he got to his car, he pulled up behind me and said "I'll take you there." I know he was tired and I told him he didn't have to do that, but he insisted. He told me to follow him and led me to the correct parking lot and even parked beside me. He got out of his car and told me he would show me to the elevators. He then got on the elevators with me and took me exactly where I needed to be at the registration desk. This is going way, way above and beyond anything he had to do. We just had a lesson at church about angels in disguise and Kris is definitely my angel! He was so kind, so sweet and just the perfect gentleman. He also had the nicest eyes. I can't tell you how much I appreciate him. I can't imagine that I would have found where I needed to be without him. Please give him the praise and recognition he deserves!"

Kris anticipates the needs of our patients and exceeds their expectations.