March 2020
Sandy
Heartwell
,
BSN
Neonatal Intensive Care
Houston Methodist Willowbrook Hospital
Houston
,
TX
United States

 

 

 

My grandson was born at 29 weeks and remained in the NICU for 6 weeks. I was amazed at Sandy's professionalism, efficiency, kindness, sincerity, and genuine concern for my grandson. Sandy was also kind, courteous, and friendly to the entire family. I now know the true meaning of what a "Real Nurse" is. It is an individual who is not only a clinical expert but also someone who is kind and compassionate. We will always be thankful for the loving care she provided to our grandson and all of us. She is what every family needs during this time of uncertainty and fear to provide hope and courage. Thank you.