Norma can assure solid scheduling to provide coverage for her patients. She can monitor staff training to make sure everyone is up to date with the latest procedures. She can complete all her evaluations and present them in a way that encourages and builds a strong team. She can watch her unit’s budget, round on every patient and enthusiastically promote the Adopt-A-Family initiative that will make a difference in the lives of others. She can sign chemo orders, follow up with a physician’s concern and oversee a time efficient huddle with the staff.

And today…she can hold a two year old on her lap for over an hour … a two year old whose mother just died in the room down the hall. Snuggled close like her own boys did once upon a time, the little girl doesn’t keep Norma from documenting on the computer or providing information to her nurses. She has no idea what happened down the hall. She just knows the comfort of the arms of the nice lady in blue who knows her priorities.

Norma is a Nurse Manager who lives her calling, healing one broken heart at a time. Those who work with her are very proud of her. What a gift Beaumont Troy has in Norma.