I am a Service Veteran with PTSD. Most times, I feel a great deal of anxiety on top of whatever I may be hospitalized for. In fact, at the VA, I require escorts to help me cope with the providers.
Nurse Jamie consistently was kind, patient, and spoke in a manner that made me feel that she held me in high regard. She listened to me and gave me solid, helpful information regarding my journey through the evening, which made me stay safe, anxiety-free and provided a healing environment. Her movements were confident and she was always one step ahead of my medications, guiding me regarding fluids and preparing me for whatever was going to happen next.
She had great communication, professionalism, an approachable demeanor and seamless care from the moment she started until the moment she left. Please know Jamie made this surgery night unremarkable for me! Thank you, Jamie!!