Recently our lives were shattered when we found out by a telephone call that our son/brother had been admitted after a horrific car accident. Arriving at an unfamiliar hospital in an unfamiliar city can be very traumatic, but we were greeted like family by all the members of the SMC staff. Tragically, our brother/son was in a motor vehicle accident and suffered a fatal head injury. He was 32 years old. During those horrific few days in ICU, he was pronounced brain dead, and as anyone would expect, we were absolutely heartbroken and struggling with our grief.
Everyone was so kind, but the efforts of one individual transcended all others. Lori was such a comforting and kind soul. We knew my brother was well taken care of in her knowledgeable and competent hands. Lori went above and beyond in every aspect of her care. When one of us broke down, she was there with a hug, comforting word, or box of tissues. When we could not find a hotel, Lori helped us look for one. Lori was caring and crying like a member of our family and even called us after her shift to see how we were doing.
After our son/brother was pronounced brain dead, her level of care did not falter. She treated him and even talked to him like he was her family member. Furthermore, she took his handprint and made a print for us, which is something we will cherish forever. I have worked in healthcare for almost eight years, and I can truly say that Lori is a special caregiver. We will forever remember her compassion, kindness, and heart. We want you to know that Lori represents the highest ideals of the nursing profession and that the reputation of Spartanburg Medical Center could not have been upheld any better.
Thank you, Lori Whitlock, for all you did for our family. Words cannot express how much your care, and you, means to us.