I just wanted to follow-up from our conversation last week to provide written feedback about Katarina’s walk through sessions at these two independent hospitals…

• Professional at all times; Articulate
• Very knowledgeable in all functional areas and in technical explanations
• Gained client’s trust quickly
• Effectively managed client misperceptions, changing them to positive by end of her walk-through in that area
• Responded to questions efficiently; queried client individuals in non-threatening, thought-provoking manner

I received many positive, spontaneous comments from staff and managers about her help, knowledge, and on and on. This was a difficult project to walk into, given the speed in which it needed to be done and the one project but two separate clients needing to be reviewed. Katarina shined.