Tessie’s natural charisma means that patients and staff gravitate to her. She is known for making patients and their families feel at ease with procedures and circumstances that are unfamiliar to them. Tessie likes to joke and always has a smile on her face, but she is serious when advocating for her patients. For example, when a patient went into respiratory distress, she immediately intervened, working with the physician to prevent a possible code. A valuable team player, Tessie is also the go-to girl for colleagues who seek her knowledge and clinical expertise. One co-worker shared that Tessie is an unofficial leader and that she respects Tessie to the fullest because of her work ethic. "I love working with Tessie because I can count on her. Her leadership and professionalism is contagious,” she added.